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Terms of Use

Terms of Use

Last updated: 12 July 2026

1. About these terms

This Terms of Use document regulates your access to and usage of fanno.com.au and any purchases made through it. The website is managed by HYGGO PTY LTD (“Fanno”, “we”, “us”). By accessing this site or placing an order, you consent to these terms. Please read them thoroughly.

2. Eligibility & accounts

You need to be at least 18 years of age and capable of entering into a legally binding agreement to make purchases from us. If you establish an account, you are responsible for maintaining the confidentiality of your login details and for any activities that occur under your account.

3. Orders & acceptance

Your order represents an offer to purchase. A contract is formed only when we confirm and send your order. We reserve the right to refuse or cancel an order (for instance, if an item is not in stock or if there is a pricing mistake), in which case we will inform you and refund any payments made in full.

4. Pricing & errors

Prices are presented in Australian Dollars and include GST where applicable. Shipping costs are calculated and displayed at checkout. While we strive to present accurate pricing and information, mistakes may occur; if we identify an error impacting your order, we will reach out to you with the choice to proceed at the corrected price or cancel for a full refund.

5. Payment

Full payment is required at checkout using one of our accepted payment methods. All transactions are processed securely through our payment partners.

6. Shipping, returns & refunds

Delivery is governed by our Shipping & Delivery policy and returns by our Returns & Refunds policy, which are integral to these terms.

7. Product information

We aim to provide accurate product descriptions, but the images and descriptions are for guidance, and colors may differ slightly between devices. Products are subject to availability.

8. Intellectual property

All content on this website—including text, images, logos, and design—is either owned by or licensed to HYGGO PTY LTD and cannot be copied or utilized without our explicit permission.

9. Acceptable use

You agree not to misuse the website, including attempting to gain unauthorized access, disrupting its operation, or using it for any illegal activities.

10. Consumer guarantees & liability

Nothing within these terms excludes, limits, or alters any consumer guarantee, right, or remedy you possess under the Australian Consumer Law that cannot legally be excluded. To the extent permitted by law, our liability is confined to the resupply of the goods or the cost of resupply, and we are not liable for any indirect or consequential loss.

11. Governing law

These terms are governed by the legislation of Victoria, Australia, and you agree to submit to the non-exclusive jurisdiction of its courts.

12. Changes & contact

We may amend these terms occasionally; the current version will always be available here. If you have any queries, please reach out via email at [email protected].

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HYGGO PTY LTD · ABN 26 680 569 653 · [email protected] · (03) 9768 7026