We provide delivery services throughout Australia. We only ship within Australia and do not offer international shipping.

Shipping cost is shown at checkout and is based on your cart items and delivery location. Larger or heavier products may have additional delivery fees, and certain remote-area postcodes may have surcharges, which will also be shown at checkout.

Orders in stock are dispatched within 1–2 business days. An email containing tracking information will be sent once your order is dispatched.

After dispatch, the expected delivery times are as follows:

• Australia-wide: 5–12 business days after dispatch

These are estimates provided by our carriers and not guarantees. Items in the same order may be delivered separately and on different days.

All orders include tracking. You will receive a tracking number via email once your order has been dispatched, enabling you to monitor its status on our Order Tracking page.

Ensure your delivery address is accurate and complete at checkout, as we may not be able to reroute a parcel once it has shipped. Some larger items cannot be sent to PO boxes or Parcel Lockers — a street address is recommended for these deliveries.

If your order does not arrive within the anticipated timeframe or is received damaged, please reach out to us at [email protected] with your order number and a photo (in case of damage). We will coordinate with the carrier to resolve the issue. For faulty or damaged items, please refer to our Returns & Refunds policy.